
Welcome Bonus
100% Up to AU$5,000 + 500 Free Spins Across Five Deposits
Instant crypto; bank transfers take 3–5 days
Up to AU$5,000 + 500 Free Spins across 5 deposits
AU$10,000 weekly withdrawal limit for Australian players
5,000+ games from 50+ software providers























Official Richard Casino 2026
Richard Casino launched in 2023 as an offshore platform. It targets Australian players with AUD support. The site offers over 5,000 games to explore. A welcome package reaches up to AU$5,000 plus 500 free spins. Operator Metlait SRL holds a Tobique Gaming Commission licence. No Australian wagering licence has been published. The ACMA listed this platform in a blocking action. Players should understand the legal position before registering. Crypto deposits and bank transfers are both available. A 177-level loyalty program rewards ongoing real-money play. This review covers registration, bonuses, games, and payments.
Richard Casino Review - Welcome Bonus, Games and Key Features
Richard Casino launched in 2023 and offers Australian players an AUD-supported platform with over 5,000 games, a multi-deposit welcome package, and both casino and sportsbook access under one account.
| Feature | Details |
|---|---|
| Launch Year | 2023 |
| Operator | Metlait SRL |
| Licence | Tobique Gaming Commission No. 0000064 |
| Australian Currency | AUD |
| Welcome Bonus | Up to AU$5,000 + 500 Free Spins (5 deposits) |
| High Roller Package | Up to AU$50,000 + 780 Free Spins |
| Minimum Deposit | AU$20 |
| Minimum Welcome Deposit | AU$30 |
| Minimum Withdrawal | AU$20 |
| Weekly Withdrawal Limit | AU$10,000 |
| Monthly Withdrawal Limit | AU$30,000 |
| Games Available | 5,000+ |
| Software Providers | 50+ |
| Payment Methods | Visa, Mastercard, Maestro, Apple Pay, MiFinity, JET, Bank Transfer, Crypto |
| Withdrawal Methods | Bank Transfer, Crypto Processing |
| Crypto Support | BTC, ETH, LTC, DOGE, USDT, XRP, BNB, ADA, TRX and others |
| Mobile Access | Android APK + mobile browser |
| Live Chat | 24/7 |
| Loyalty Levels | 177 |
| Sportsbook | Available |
| Australian Licence | Not published |
| ACMA Status | Named in a blocking action dated 17 July 2024 |
How to Sign Up at Richard Casino
Creating an account at Richard Casino takes only a few minutes, and the process is straightforward. The platform accepts players from Australia and supports AUD as an account currency, which simplifies the setup from the start. Before registering, confirm that gambling is permitted in the jurisdiction where the account will be used, and that the applicant is at least 18 years old.
Here is the standard registration sequence:
- Open the Sign Up form on the homepage and enter an email address and password.
- Select Australia as the country and choose AUD as the preferred currency.
- Enter an optional promo code if one applies to the intended welcome offer.
- Confirm that the player is aged 18 or over and agrees to the Terms and Privacy Policy.
- Submit the form, then check the registered email inbox for a verification link.
- Click the verification link to activate the account.
Alternatively, registration can be completed using a Google account where that option appears on the sign-up screen. Once the email is confirmed, the account is active and ready to use for deposits, bonuses, and gameplay.
Only one account is permitted per person. The platform treats accounts sharing a household address, IP address, or device as potential duplicates, which can result in account closure and forfeiture of balances or bonuses. VPN use to bypass geographic restrictions is prohibited under the terms.
Identity Verification (KYC)
KYC verification at Richard Casino is mandatory when the platform requests it, and it must be completed before any withdrawal is processed. The purpose of the identity check is to confirm age, identity, and the source of funds used to fund the account.
Typical documents requested include:
- A government-issued photo ID such as a passport or driver’s licence
- Proof of address, such as a utility bill or bank statement dated within a recent period
- Proof of the payment method used for deposits
- In some cases, source-of-funds or source-of-wealth evidence, and a phone or video verification step
All documents must relate to the registered account holder. Third-party payment methods are not permitted, and any mismatch between account details and submitted documents can delay or block withdrawals.
The review period for submitted KYC documents can take up to 30 working days once all requested files have been received. If the platform is unable to contact a player by phone or email within two weeks of a withdrawal request, the account may be locked and the request cancelled. Submitting complete and accurate documents as early as possible reduces the risk of delays at the withdrawal stage.
Account Login and Access
Once verified, logging into Richard Casino is available through the standard email and password combination or through the linked Google account, if that method was used at registration. Returning players can access the platform on desktop browsers or through the Android app using the same credentials - no separate account is needed for mobile.
If a password is forgotten, the forgot-password option on the login screen sends a reset link to the registered email address. The process is straightforward, but the link is time-sensitive, so it is worth checking the spam folder if it does not appear promptly.
From a security standpoint, it is worth using a unique, strong password that is not shared across other platforms. The casino uses SSL encryption to protect data in transit, so login sessions are handled over a secure connection. Avoid accessing the account over public Wi-Fi networks without additional protection, and always log out properly when using a shared or unfamiliar device.
How to Make the First Deposit at Richard Casino
Funding an account at Richard is a straightforward process that takes only a few minutes. The cashier supports several payment options for Australian players, including Visa, Mastercard, Apple Pay, MiFinity, JET, Bank Transfer, and cryptocurrency. The minimum deposit is AU$20 for most methods, and no casino-side fee applies to any of the listed AUD deposit channels.
Here is the step-by-step process to make the first deposit:
- Log in to the Richard account and open the Cashier section from the main menu.
- Select a payment method from the available options - for instant access, Visa, Mastercard, Apple Pay, and Crypto Processing all process immediately.
- Enter the deposit amount in AUD. To qualify for the first-deposit welcome bonus, the minimum is AU$30. Standard deposits can start from AU$20.
- If a welcome bonus is being claimed, confirm that the bonus option is active before submitting the payment. Promo codes for the High Roller package - starting at AU$350 - must also be entered at this stage.
- Confirm the transaction through the selected payment method and wait for the balance to update, which is typically instant for cards, digital wallets, and crypto.
Cryptocurrency deposits have no upper casino-imposed limit, and balances credited in BTC, ETH, or other supported assets are reflected in the AUD wallet based on the current conversion rate. Bank Transfers are also available but carry a 3 to 5 business day processing window. Players using bank-to-bank transfers should note that intermediary bank fees of up to the equivalent of EU$16 may apply, as Richard Casino operates in EUR as its base currency. Selecting a card or crypto option avoids this delay entirely for Australian players in Sydney, Melbourne, or Brisbane looking to start playing quickly.
Richard Casino Bonus Offers, Promo Codes and Welcome Promotions
Richard Casino runs a multi-stage bonus system covering new accounts, recurring weekly deals, cashback, and a high-roller alternative. The standard welcome package spreads across five deposits, with a minimum of AU$30 per deposit to activate each stage. Free spins are released in daily batches rather than all at once, which affects how quickly winnings can build. All cash bonuses carry a 40x wagering requirement, and the maximum bet during active wagering is AU$8. Free-spin winnings are also subject to 40x wagering, with a AU$150 withdrawal cap applied specifically to free-spin bonus outcomes.
Bonus stacking is not permitted. Only one bonus can be active at a time, and attempting to withdraw before completing wagering forfeits both the bonus and any bonus-derived winnings. Pokies contribute 100% toward wagering, while table games, roulette, video poker and craps contribute just 5%. Maximum winnings from any cash-type bonus are capped at 10x the credited bonus amount unless a specific promotion states otherwise.
| Stage | Match | Cap | Free Spins | Min. Deposit |
|---|---|---|---|---|
| 1st deposit | 100% | AU$1,000 | 100 FS | AU$30 |
| 2nd deposit | 50% | AU$1,000 | 100 FS | AU$30 |
| 3rd deposit | 75% | AU$1,000 | 100 FS | AU$30 |
| 4th deposit | 50% | AU$1,000 | 100 FS | AU$30 |
| 5th deposit | 100% | AU$1,000 | 100 FS | AU$30 |
Welcome Offer and High Roller Package
The standard welcome package reaches AU$5,000 plus 500 free spins across five deposits. A high-roller alternative is available for players who deposit AU$350 or more on the first step, using dedicated promo codes such as HIGHFIRST through HIGHFIFTH. That route offers up to AU$50,000 plus 780 free spins in total, with match rates ranging from 125% to 180%. The two packages cannot be combined - a player selects one path.
Free spins in the standard package are assigned to specific titles: Dragon Pearls: Hold and Win, Elvis Frog in Vegas, Sun of Egypt 3, Sugar Merge Up, and Buffalo Power 2: Hold and Win, released in daily batches.
To claim the Richard Casino bonus offer, follow these steps:
- Register and navigate to the cashier;
- Select a deposit method and enter an amount of at least AU$30;
- Apply a promo code if using the high-roller route;
- Confirm the deposit and the bonus activates automatically.
Recurring Promotions and Cashback
Weekly recurring offers include Tuesday Free Spins using codes FS50, FS80, or FS150, which unlock 50, 80 or 150 spins depending on the deposit amount. The Weekend Reload runs Saturday and Sunday, offering 50% up to AU$500 with code WEEKEND on a minimum AU$45 deposit and 40x wagering. Weekly cashback returns 3% of net losses from the previous seven days, credited each Monday with a 5x wagering requirement and a AU$7,500 cap. A Birthday Bonus offers 100% up to AU$500 plus 30 free spins once per year. The Fortune Wheel promotion uses four codes - FORTUNE, SILVER, GOLD and PLATINUM - unlocking different prize tiers from deposits starting at AU$60.



Richard Casino VIP Program and Loyalty Rewards
Richard Casino runs a structured loyalty program called Richard’s Treasure, which spans 177 levels and advertises up to 5,600 free spins distributed across the progression. Every real-money bet placed on the site earns Comppoints. On pokies, the rate is 1 Comppoint per AU$25 wagered. On live games, the rate drops to 1 Comppoint per AU$200 wagered, which reflects the lower house edge typical in that category.
Rewards are credited automatically after each level-up, so there is no manual claiming required for standard milestones. From level 22 onward, players can exchange accumulated Comppoints for cash, with the conversion rate improving as levels rise. At level 22, the rate sits at 100 CP per AU$1. By level 145 and above, that improves to 50 CP per AU$1. Any exchanged cash carries a 10x wagering requirement before withdrawal.
The Immediate VIP Club is available to any player who makes a single deposit of AU$500 or more. A dedicated VIP manager is stated to make contact within 24 hours of qualification. The program runs across four tiers - Silver, Gold, Platinum, and Diamond - each adding incrementally to the benefit set. Silver members receive up to 10% back on spend, 1 free spin per AU$2 deposited, access to the Silver Fortune Wheel with a chance to win up to AU$500, and entry to exclusive tournaments. Higher tiers expand these benefits further.
The weekly VIP schedule includes Thursday free spins steps, a Friday choice between a live bonus and a slots reload, Saturday sequential reload offers, and Sunday free spin packages. Existing VIP players from other operators can also apply for a status transfer through a published form, allowing eligible players to carry across recognition without starting from zero.
Weekly VIP Promotions
- VIP Thursday: up to 70 FS via FSVIP across three deposit steps;
- VIP Friday: live bonus 75% up to AU$750 with LIVEVIP or slots bonus via SLOTSVIP;
- VIP Saturday: three STEPVIP reload steps from 50% up to AU$750 through to 100% up to AU$1,500;
- VIP Sunday: 30 FS or 80 FS with DOUBLEVIP at 30x wagering.
Missions and Richcoins
Alongside the main level progression, Richard also runs a missions system using Richcoins as the in-game currency. Weekly missions reset each Wednesday after 00:01 UTC. Completed missions contribute to the store, where players can redeem rewards subject to a daily limit of up to 10 free-spin bonuses and 10 cash bonuses per 24-hour period.
VIP Referral Reward
VIP members can earn a bonus for referring new players. Each qualifying referral pays a reward of €50, provided the referred account deposits at least €100 in total. The reward carries a 10x wagering requirement and is only available to players with confirmed VIP status.
Entry-level VIP tier unlocked with an AU$500 deposit, offering cashback and exclusive tournaments.
Mid-tier status with enhanced bonuses, dedicated support, and access to higher-value weekly offers.
Advanced tier featuring premium reload deals, VIP Fortune Wheel spins, and priority withdrawals.
Top-tier membership with maximum reward rates, physical gifts, and the highest withdrawal limits available.
Richard Casino Games: 5,000+ Titles, Live Dealers and Jackpots
The Richard Casino slots and tables catalogue covers more than 5,000 titles from over 50 software providers, making it one of the broader offshore libraries available to Australian players. The selection spans classic pokies, feature-heavy video slots, live dealer tables, instant-win formats, and progressive jackpot games. Casual spinners and high-volume players alike will find enough variety to suit different styles and session lengths.
Richard runs a lobby split into clear categories: All Games, Pokies, Top, New, Popular, Bonus Buy, Bonus Wagering, and Live Casino. Demo play is available on many titles, which lets players test mechanics before committing real money. RTP is listed individually per game rather than published as a single average.
| Category | What It Includes |
|---|---|
| Pokies / Slots | Classic, five-reel, branded, Megaways, multiway |
| Bonus Buy | Direct purchase of the main bonus feature |
| Live Casino | Blackjack, roulette, baccarat, poker, Sic Bo |
| Jackpot Games | Progressive jackpot titles |
| Instant Win | Arcade, scratch-style, quick-result formats |
| Table Games | RNG blackjack, roulette, baccarat, craps |
| Bingo and Keno | Number-draw and lottery-style variants |
Pokies and Slot Mechanics
The pokie library covers multiple mechanics. Megaways titles such as Richard & Gold Megaways produce variable winning combinations each spin. Hold and Win games like Tiger Gems, Buffalo Extreme, and Aztec Fire 2 lock cash symbols during respins. Pompeii Gold: Rapid Link Bonus Buy combines a linked-prize feature with direct bonus access.
- Megaways: reel configurations shift each spin, changing available ways to win;
- Hold and Win / Hold the Spin: selected symbols lock while other positions respin;
- Avalanche / Cluster: winning symbols are removed and replaced for consecutive payouts;
- Bonus Buy: skip base play and purchase the feature round directly;
- Coin Collection: coins and cash values accumulate during dedicated respin rounds.
Live Casino Tables
The live lobby offers real-time tables hosted by dealers across several formats. Available options include Blackjack Classic, Blackjack Royal, Roulette VIP European, Grand Baccarat, Auto Roulette Prestige, Live Texas Hold’em, Russian Poker, and Crash X Roulette. Automated roulette tables run alongside the dealer-hosted options.
Software Providers
The catalogue draws from studios including Playson, Betsoft Gaming, Booongo, Evoplay Entertainment, Yggdrasil, Novomatic, Games Global, Spribe, and Swintt. Note that NetEnt and Amatic titles are listed as restricted for Australian accounts, so the active provider pool in AU will be narrower than the full catalogue figure suggests.
Software Providers at Richard Casino
The platform draws on a catalogue built across 50+ studios, covering everything from mainstream releases to niche independent developers.
| Provider | Number of Games | Game Categories |
|---|---|---|
| Playson | 100+ | Video slots, classic pokies, jackpot games |
| Betsoft Gaming | 150+ | 3D video slots, table games, live dealer |
| Booongo | 80+ | Video slots, Hold and Win, jackpot titles |
| Evoplay Entertainment | 120+ | Instant games, video slots, table games |
| Yggdrasil | 100+ | Video slots, scratch cards, table games |
| Swintt | 60+ | Video slots, classic slots, pokies |
| Peter&Sons | 30+ | Video slots, feature-rich pokies |
| Platipus | 50+ | Video slots, jackpot pokies |
| Reevo | 40+ | Aggregated slots, table games |
| Spribe | 15+ | Crash games, instant win, arcade |
| TaDa Gaming | 40+ | Video slots, fishing games, instant win |
| Spinoro | 20+ | Video slots, classic pokies |
| Mancala Gaming | 50+ | Video slots, Hold and Win |
| CT Interactive | 60+ | Video slots, classic pokies, table games |
| Novomatic | 80+ | Classic slots, video pokies, table games |
| Popiplay | 25+ | Video slots, crash games |
| Fugaso | 50+ | Video slots, table games, live titles |
| Booming Games | 70+ | Video slots, Hold and Win, classic pokies |
| Tom Horn | 60+ | Video slots, classic slots |
| Games Global | 100+ | Video slots, jackpot games, table games |
| KA Gaming | 80+ | Video slots, fishing games, table games |
| Mascot | 50+ | Video slots, classic slots |
| Spadegaming | 60+ | Video slots, table games, fishing games |
| Nucleus Gaming | 30+ | Video slots, table games |
| Onlyplay | 30+ | Instant win, crash games, slots |
| Triple Cherry | 25+ | Video slots, classic pokies |
| True Labs | 20+ | Video slots, Hold and Win |
| Turbogames | 20+ | Crash games, instant win |
| Winfinity | 15+ | Crash games, instant win |
| 7RingsGaming | 10+ | Video slots, classic pokies |
Richard Casino Mobile App and Browser Access for Australian Players
Richard Casino offers two ways to play on a mobile device: a downloadable Android APK and a responsive browser version that works across smartphones and tablets. No separate account is needed - the same login, balance, bonuses, and loyalty progress carry across web and mobile sessions. Australian players in cities like Sydney, Melbourne, and Brisbane can access the full catalogue without switching devices or creating a new profile.
The mobile cashier supports deposits and withdrawals, so managing AUD funds is straightforward from any device. The sportsbook is also available through the mobile interface, covering pre-match and live markets. A one-time reward of 20 free spins is available to players who install the app and enable push notifications for the first time.
| Feature | Android APK | Mobile Browser |
|---|---|---|
| Download required | Yes | No |
| iOS App Store | Not available | Accessible via browser |
| Account sync | Yes | Yes |
| Mobile cashier | Yes | Yes |
| Notification bonus | 20 FS on first install | Not applicable |
Playing on Android
The Richard Casino APK is available as a direct download from the official site. Installation requires enabling installs from unknown sources in device settings, which is standard for Android APKs distributed outside the Google Play Store. Once installed, the app provides access to the full game catalogue, promotions, and cashier.
- Enable “Install unknown apps” in Android settings before downloading;
- Download the APK file directly from the official site;
- Open the downloaded file and follow the install prompts;
- Log in with existing account credentials or register a new account.
Playing via Mobile Browser
Players using iOS devices or those who prefer not to download anything can access the site through a mobile browser such as Safari or Chrome. The responsive design adjusts to screen size automatically, covering pokies, live dealer tables, and the cashier without requiring a native app. No additional setup or activation is needed beyond a standard browser session.
Richard Casino Payments - Deposit, Withdrawal and Processing Time
Richard Casino supports a focused set of payment options for Australian players, covering cards, digital wallets, bank transfer, and cryptocurrency. All displayed methods carry a 0% casino fee, though currency conversion differences may apply since the operating currency is EUR.
| Method | Type | Min Deposit | Processing Time |
|---|---|---|---|
| Visa | Card | AU$20 | Instant |
| Mastercard | Card | AU$20 | Instant |
| Maestro | Card | AU$20 | Instant |
| Apple Pay | Digital Wallet | AU$20 | Instant |
| MiFinity | Digital Wallet | AU$20 | Instant |
| JET | Bank Payment | AU$85 | Instant |
| Crypto Processing | Cryptocurrency | 100 µBTC / 10 mETH | Instant |
| Bank Transfer | Bank | AU$20 | 3-5 days |
The minimum deposit across most methods sits at AU$20, rising to AU$85 for JET. Card and wallet options process instantly, making them practical for players who want to start quickly. Crypto deposits also arrive instantly with no upper limit set by the casino, which suits high-volume depositors. Bank transfer takes 3-5 business days and may carry intermediary fees of up to €16 charged by third-party banks, not by Richard directly.
Withdrawals are more limited in method variety. Bank transfer and Crypto Processing are the two available routes for AUD accounts. Weekly withdrawal limits sit at AU$10,000, with a monthly ceiling of AU$30,000. Progressive jackpot payouts are exempt from these frequency limits and paid in full. Before any withdrawal is processed, a 1x deposit wager applies to pokies and slots, rising to 3x for table games, roulette, and video poker.
For a full breakdown of supported options, visit Richard Casino deposits and withdrawals.
Withdrawals
Crypto Processing offers the fastest withdrawal route, displayed as instant once approved. Bank transfer withdrawals show a 3-5 day window. The minimum withdrawal is AU$20 across most routes, though one bank transfer route requires AU$100.
| Method | Min Withdrawal | Processing Time |
|---|---|---|
| Bank Transfer (standard) | AU$100 | 3-5 days |
| Bank Transfer (alternative) | AU$20 | 3-5 days |
| Crypto Processing | AU$20 | Instant |
Key withdrawal conditions to keep in mind:
- KYC verification must be completed before any withdrawal is approved;
- Payments must come from accounts registered in the player’s own name;
- Active bonus wagering must be completed or forfeited before requesting a cashout;
- The casino’s operating currency is EUR, so AUD transactions may be subject to conversion differences;
- If support cannot reach the player within 2 weeks of a pending request, the account may be locked.
Deposits
For most Australian players, Visa, Mastercard, or Apple Pay will be the most straightforward deposit methods given instant processing and the AU$20 minimum. Crypto deposits suit players who prefer privacy or higher limits, as no upper cap is applied on the casino side. The welcome package requires a minimum deposit of AU$30 to activate each stage, which sits above the general AU$20 floor.
Security & Player Protection at Richard Casino
Richard Casino applies SSL encryption across its site to protect data transmitted between the player’s browser and its servers. Account credentials, personal details, and payment information are covered under this protocol. The operator also enforces an AML compliance framework and a strict one-account-per-person policy, which reduces the risk of fraudulent activity on the platform.
KYC checks are mandatory before any withdrawal can be processed. A government-issued photo ID and proof of address are the minimum requirements. Additional documents such as payment-method proof or source-of-funds evidence may be requested. Reviews can take up to 30 working days once all documents are submitted, so it is worth completing identity verification early.
Richard operates under Tobique Gaming Commission licence No. 0000064. Australian players should note that Richard Casino holds no Australian wagering licence and was named in an ACMA blocking action on 17 July 2024. Australian consumer protections do not apply to this offshore service.
| Security Feature | Detail |
|---|---|
| Encryption | SSL across all pages |
| KYC Review Time | Up to 30 working days |
| AML Controls | Active |
| One-Account Policy | Enforced |
| VPN Use | Prohibited |
SSL Encryption & Blockchain Safety
All connections run over SSL, which encrypts data in transit and prevents interception. For crypto transactions involving BTC, ETH, USDT and other supported coins, the blockchain itself provides an additional verification layer. Third-party payment accounts are not permitted, which limits exposure to identity misuse.
- SSL applied site-wide;
- Crypto transactions verified on-chain;
- Third-party payments blocked;
- Currency conversion handled at cashier level.
Responsible Gambling
Responsible gambling tools are accessible through customer support. Players can set daily, weekly, or monthly deposit, loss, and wager limits. Session time restrictions range from 6 minutes up to 1,000,000 minutes. A cooling-off period disables deposits and promotions while keeping withdrawals available. Full self-exclusion suspends both deposits and withdrawals for the chosen period. Limit reductions take effect immediately, while increases require email confirmation and become active only after the existing limit expires.
Fair Play Guarantee
Games run on certified RNG software, with each title’s RTP published individually rather than as a single site-wide average. Live dealer tables are streamed from third-party studios, adding an independent layer to game integrity. Over 50 software providers supply the catalogue, and demo play is available on many titles for players who want to review game mechanics before wagering real money.
Licensing & Regulation
Richard Casino operates under licence No. 0000064 issued by the Tobique Gaming Commission. The platform is run by Metlait SRL, a company registered in Costa Rica under number 3-102-911867. Tobique licensing sets baseline requirements around operational standards, AML procedures, and KYC compliance, which the platform states it follows. It is worth noting that Richard Casino does not hold an Australian wagering licence, and the Australian Communications and Media Authority named it in a blocking action dated 17 July 2024. Under the Interactive Gambling Act 2001, offshore online casino services and in-play sports betting offered without an Australian licence are prohibited services in Australia. Players are responsible for checking the legal status of online gambling in their own jurisdiction before registering or depositing.

24/7 live chat support available directly on the site for instant help with account, bonus, and payment queries.
Reach the support team at support@richardcasino.com or via the on-site contact form, available around the clock.
A self-service FAQ section covers common topics including registration, KYC, deposits, withdrawals, and bonuses.
FAQ
How do I create an account at Richard Casino?
Open the Sign Up form, enter an email address, password, country and preferred currency. Select AUD for Australian accounts. Tick the age confirmation box, accept the Terms, then verify the email address using the link sent after registration. A Google account can also be used to register where the option is displayed.
What documents are needed for identity verification?
A government-issued photo ID and proof of address are the minimum requirements. Additional documents such as payment-method proof or source-of-funds evidence may be requested depending on the account activity. KYC review can take up to 30 working days once all documents are submitted.
What is the minimum deposit amount?
The general minimum deposit is AU$20. To activate the first stage of the standard welcome package, the minimum rises to AU$30. JET bank payments require a minimum of AU$85, and cryptocurrency deposits use a minimum of 100 µBTC or 10 mETH.
How long does a withdrawal take to process?
Crypto Processing withdrawals are displayed as instant. Bank Transfer withdrawals take 3 to 5 days. The weekly withdrawal limit is AU$10,000 and the monthly limit is AU$30,000. Progressive jackpot payouts are paid in full and sit outside standard frequency limits.
What is the welcome bonus offer?
The standard welcome package covers five deposits and goes up to AU$5,000 plus 500 Free Spins. Each deposit requires a minimum of AU$30. A High Roller alternative reaches AU$50,000 plus 780 Free Spins across five deposits using specific promo codes. Bonus wagering is 40x the credited amount.
Is there a mobile app available?
An Android APK is available for download directly from the official site. iOS users can access the platform through a mobile browser. The same account works across web and app, with balance, bonuses and progress synced automatically. Installing the Android app and enabling notifications rewards 20 Free Spins on first activation.
How does the loyalty program work?
The program runs across 177 levels and awards Comppoints for real-money play. Pokies earn 1 Comppoint per AU$25 wagered, while live games earn 1 Comppoint per AU$200 wagered. Cash exchange becomes available from level 22. Rewards including Free Spins are credited automatically after each level is reached.
How can I contact customer support?
Support is available 24 hours a day, 7 days a week via live chat or email at support@richardcasino.com. A contact form and FAQ section are also available on the site. The primary support language is English, covering topics such as registration, KYC, deposits, withdrawals and responsible gambling.